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Terms & Condtions

Welcome to Oesis Galle

House Rules:

  • Occupancy Limits:

    • Only the registered number of guests at the time of check-in are allowed to stay in the villa. No additional guests are permitted.

    • Visitors beyond this limit must be approved in advance.

  • Reservation and Payment:

    • To secure a reservation, a 10% deposit is required.

    • Full payment is due 3 days before the check-in date.

    • We accept payments through Bank Account Transfers.

  • Cancellation Policy:

    • Cancellations made 14 days prior to the check-in date will receive a full refund.

    • Cancellations made within 14 days of the check-in date will not be eligible for a refund.

  • Check-In/Check-Out:

    • Check-in time is 2.00 p.m. and check-out time is 11.00 a.m..

    • Early check-ins or late check-outs may be accommodated based on availability and with prior approval.

  • Smoking Policy:

    • Our property is strictly non-smoking. Smoking is only allowed in designated outdoor areas.

    • A cleaning fee will be charged for violations of the smoking policy.

  • Pets:

    • Pets are not allowed on the premises.

    • Guests bringing unauthorised pets may be subject to additional cleaning fees.

  • Noise and Respectful Behaviour:

    • Excessive noise that disturbs neighbors is not permitted.

  • Damages and Losses:

    • Guests are responsible for any damages or losses to the property and its contents during their stay.

    • A security deposit may be required and will be refunded after the property has been inspected.

  • Security and Safety:

    • Guests are responsible for securing the property during their stay.

    • In case of emergency, contact 119.

  • Indemnity:

    • Guests agree to indemnify and hold Oesis Galle harmless from any claims, losses, or damages.

  • Changes to Reservation:

    • Changes to reservations are subject to availability and may be subject to additional fees.

Contact Information:

Agreement:

By booking and staying at Oesis Galle, guests agree to abide by these Terms and Conditions and House Rules. Oesis Galle reserves the right to amend these terms as necessary.

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